Choosing the right LMS is one of the most important decisions your L&D team will make. Choose badly and you’re locked into a platform that frustrates learners, fails compliance audits, and can’t prove its value when leadership asks for it.
Most organisations approach LMS evaluation the wrong way. They sit through a polished demo, get excited about the interface, and sign. Six months later the reporting is inadequate, migration costs weren’t in the quote, and the support team is in a different time zone.
The problem is never the platform. It’s the questions you didn’t ask before you committed. This guide gives you the 10 questions most L&D teams skip during LMS selection, what a strong answer looks like in a demo, and the red flags to watch for at every stage of evaluation.